AS SEB Pank w Tallinn

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komentarze 5

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  Katrin Jõgisaar

  :: 14 June 2018 03:38:44

  Panga peahoone.

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  Antti Seppälä

  :: 02 April 2018 18:20:29

  A bank that is infamous of its rude service. The SEB skyscraper, however, is one of the Tallinn’s landmarks.

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  Sergiy Kyrylkov

  :: 24 October 2017 18:43:41

  I've been banking with SEB for several years now but recently it became a disaster. Rude Soviet style customer service. Account blocking without any explanation. Asking more questions about my 5 year old business than any private and government institution. Threats to close other accounts. I am definitely moving all personal and business accounts of myself and my relatives to a different bank.

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  Rob Robchen

  :: 21 June 2017 13:01:33

  Have spent 1 hour of my valuable time on a phone with seb, custommmmmmm. Staff from there DO NOT HEAR AND DO NOT UNDERSTAND WHAT CUSTOMER SAYS. I called 4 times talked to 4 different Reps, problem was not resolved. I lost a business contract because was not able close transaction. Very low-quality customer service. Seb saving money by hiring people from overseas who do not provide good service (Except saying every single moment ''Sorry mam'') that's all what they can do. On long run seb instead of saving will be losing money by losing clients. I will be closing my account and will be moving to another bank. No need extra stress by dealing with their staff

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  Lars F Corsten

  :: 21 June 2017 09:40:55

  This I have to share with you, as this something I never had in my live. It is a pain to deal with banks, but my worst experience I did have with SEB Eesti in the main branch Tallinn. I went into the branch to open an account for FTCircle and the rude service began. Not only that they tried to avoid business, the biggest issue was the condessending attitude. Easiest questions about the pricing or what documentation the need was too much for them. I had to force them to take my data. They took the details and promised to write an email if they needed something. After the first weird experience I went 2 days later again to follow up and it got worse. The supervisor TR posed as the branch manager and had the guts to call me and my witness a liar without using the word explicitly. Of course nothing happened and the promised to email the next day. This tuesday (20Jun) I followed up again and called the service line and the callcenter lady went above and beyond. A real positive experience. Of course nothing happened and i asked to talk to someone in charge of consumer affairs. The lady on the line called back and could only offer that I write an email to the real branch manager. After this experience I think the management should be informed about the experience and not the branch manager who has not interfered. And the action began: Less than 1 hour later i received an email from MK :"based on Subsection 89 (9) of the Credit Institutions Act, according to which credit institutions are free to decide whom to service." Me too. Maybe the management wants to follow up and we see if they know service in the end. Right know I can only warn you to consider business with this operation.